1st. Customer service hotline support:
Official website customer service, Email, WeChat public account, micro Multi-channel after-sales support such as letter groups, post-sales telephones, etc.
2nd. Software support:
The software supports remote operation and supports software Upgrade service, can find problems and hidden dangers in use in time, Complete the synchronous update of the device to ensure that the device has the latest functions and the best performance.
3rd. Hardware support:
Free replacement of core components during the warranty period, Video or blue text guidance replacement, can also support factory repair; It is also equipped with detailed post-sales videos and instruction manual guidance.
4th. Training support:
Support to the factory for training or through video, meeting, Text and voice and other famous types of open training, understand the operation of the equipment management, how to use and maintenance.
5th. Maintenance warranty:
Promise one-year warranty, lifelong maintenance; It is equipped with a total of maintenance parts to ensure that it can be quickly disbursed in the first time Dealing with failures.
6th. Technical and home support:
Technical experts answer and ask questions online in real time Problem diagnosis, after-sales engineers will provide a service to help users quickly Quickly locate faults, maximize equipment efficiency, and worry free post-sales.
Background Management System of Mechanical Limb
Application Scenarios
More than 5 upgrades, more than 50 countries
and regions, more than 500 partners
- Received three top professional quality certifications: EU CE, US FCC, and Ching /S09001
- 50+National Patents/Maker China Excellent Team/National High tech Enterprise
- Our customers cover more than 50 countries around the world, including China, the United States,
the United Kingdom, Germany, France, Japan, and Australia, and can be applied in various
scenarios such as office buildings, shopping malls, schools, airports, hotels, book bars,
science and technology parks, canteens, exhibitions, and neighborhoods.
Packaging And Shipping of Products
Freight Logistics:
- Provide domestic and international freight services
- With rich transportation experience and professional team
- Tailor-made transportation solutions according to your needs
Packaging:
- Provide professional packaging services
- Use high-quality packaging materials
- Tailor-made packaging solutions according to your cargo characteristics
- Ensure the safe transportation of your cargo
Our advantages:
- One-stop service, save time and effort
- Reasonable price, high cost performance
- Safe and reliable, trustworthy
Our services:
- Packaging Design
- Full truckload transportation
- Less than truckload transportation
- Air freight
- Sea freight
- Wooden box packaging
- Carton packaging
- Bubble wrap packaging
- Other customized packaging
After-Sales of Products
Signature Note:
- In order to ensure the safety of the package, please check the goods in front of the Courier, check whether the outer package of the goods is intact, whether the outer package is obviously damaged or torn, whether the seal of the box is intact, whether there is obvious difference in weight. If there is any abnormality, please make notes on the waybill before signing for it.
- If not otherwise stated, the value of the goods is the lowest between the forecast amount of the order purchased and the order amount of the goods purchased, which shall be used as the basis for compensation, and shall be provided during the claim settlement, otherwise it will not be dealt with.
- After the package is signed, if you have any problems, please feedback to the customer service within five working days after the receipt (subject to the signing date of the logistics website), overdue will not be accepted.
Exeception Clause:
- Fragile goods: whether there is a choice of reinforcement or buy insurance, damage or leakage will not compensate, lost claims.(Such as glass products, ceramics, LCD screens and plastic products, etc.).
- Compensation is not accepted for the loss or damage of gifts or samples in the package.
- Losses caused by natural weather disasters, riots, wars and other irresistible factors.
- Due to the customs clearance time, flight delay, express delay, etc., the nature of the goods changed over the shelf life, warranty period and other irresistible factors. Customs confiscation, taxation, return, destruction (such as failure to pass the customs commodity inspection), etc.
- Lost or damage caused by forwarding or return of prohibited goods. Business delivery leakage, less, wrong.
- Loss or damage caused by the return or transfer of prohibited articles or damages to other transport companies.
- Repair, in-use goods, used goods, second-hand goods.
- Due to the reason of the business delivery, the goods are damaged, deformation.
- Affected by the weather or logistics link, easy to melt, deformation, metamorphic goods such as: health products (capsule), candy, food (beans puff, jelly, juice, beverage), chocolate, cosmetics (lipstick, lipstick, eye shadow, powder, lotion), liquid (shampoo, germinal fluid, shower gel), paste (soap, purple grass paste), glass products, ceramics, LCD and plastic products, we are only responsible for the loss compensation, is not responsible for damage damage and other related after-sales claims.